The Crisis of Confidence in Professional Knowledge
From Technical Rationality to Reflection-in- Action
Design as a Reflective Conversation with the Situation
Psychotherapy: The Patient as a Universe of One
The Structure of Reflection-in-Action
Reflective Practice in the Science-Based Professions
Town Planning: Limits to Reflection-in-Action
The Art of Managing: Reflection-in-Action Within an Organizational Learning System
Patterns and Limits of Reflection-in-Action Across the Professions
Implications for the Professions and Their Place in Society
I have become convinced that universities are not devoted to the production and distribution of fundamental knowledge in general. They are institutions committed, for the most part, to a particular epistemology, a view of knowledge that fosters selective inattention to practical competence and professional artistry.
“We conduct society's principal business through professionals specially trained to carry out that business”
“Our principal formal institutions - schools, hospitals, government agencies, courts of law, armies - are arenas for the exercise of professional activity”
- “claim to extraordinary knowledge in matters of social importance” Everett Hughes
granted “professionals extraordinary rights and privileges”
“Professional careers are among the most coveted and remunerative”
“few occupations that failed to seek out professional status”
“We are bound to an epistemology of practice which leave us at a loss to explain, or even to describe, the competences to which we now give overriding importance.”
Professional knowledge held as the reason professions “fulfill the espoused purposes of the professions” p 13
Russel Ackoff: “Managers do not solve problems: they manage messes”
Erik Erikson: “a universe of one”
“If it is true that there is an irreducible element of art in professional practice, it is also true that gifted engineers, teachers, scientists, architects, and managers sometimes display artistry in their day-to-day practice. If the art is not invariant, known, and teachable, it appears nonetheless, at least for some individuals, to be learnable.” p. 18
“finding the right problem”
Schön, D. A. (1983). The reflective practitioner: How professionals think in action. Temple Smith.